Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Privacy Policy
Effective Date: 8 July 2026
Last Updated: 8 July 2026
Super Express LLC and Super R Express Ltd (together, “Super Express”, “we”, “us”, or “our”) respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit superrexpress.com (the “Site”) or engage us for consulting, development, or related professional services (the “Services”).
By using the Site or the Services, you agree to the practices described in this Policy. If you do not agree, please do not use the Site or the Services.
1. Who We Are
- Super Express LLC — 420 Jones Street, San Francisco, CA 94102, United States
- Super R Express Ltd — 743 Adsum DR, Winnipeg, MB R2P 1L5, Canada
- Email: manish.kumar@superrexpress.com
- Phone: +1 (628) 468-3888
For any privacy-related questions, contact us at the email address above.
2. Information We Collect
We collect the following categories of information:
2.1 Information You Provide Directly
- Name, business email, phone number, company name, and job title when you fill out a contact form, request a proposal, or subscribe to updates.
- Project requirements, technical specifications, and business context shared during pre-sales discussions or engagements.
- Billing details, tax identifiers, and payment information required to invoice and collect payment for the Services.
- Any other information you voluntarily share in correspondence with us.
2.2 Information Collected Automatically
- IP address, browser type, device identifiers, operating system, referring URL, pages visited, and timestamps.
- Cookies and similar tracking technologies (see Section 7).
2.3 Information From Third Parties
- Publicly available business information (e.g., LinkedIn, company registries) used to verify prospective clients.
- Information from payment processors, KYC/KYB providers, and identity-verification partners when we are onboarded or when we onboard vendors.
3. How We Use Your Information
We use the information we collect to:
- Provide, deliver, and improve the Services;
- Respond to inquiries, proposals, and support requests;
- Send project updates, invoices, and administrative communications;
- Comply with legal, tax, accounting, and regulatory obligations in the United States, Canada, and other jurisdictions where we operate;
- Detect, prevent, and address fraud, security incidents, or abuse;
- Maintain records for legitimate business purposes; and
- With your consent, send marketing communications about our Services (you may opt out at any time).
4. Legal Bases for Processing (GDPR / UK GDPR)
Where applicable, we rely on the following legal bases:
- Contract: to negotiate, enter into, and perform our Services agreements with you.
- Legitimate Interests: to operate and improve our business, secure our systems, and communicate with existing clients.
- Legal Obligation: to comply with tax, accounting, anti-money-laundering, and other laws.
- Consent: for marketing communications and non-essential cookies, where required.
5. How We Share Information
We do not sell your personal information. We share information only in the following circumstances:
- Service Providers: cloud hosting (e.g., AWS, GCP, Azure), CRM, email, accounting, and analytics vendors that process data on our behalf under written agreements.
- Payment Processors: including Tazapay and other regulated payment institutions, for the sole purpose of collecting fees and complying with KYC/KYB and anti-money-laundering requirements.
- Professional Advisors: lawyers, auditors, and accountants bound by confidentiality.
- Legal & Regulatory: when required by law, court order, or to protect our rights, property, or safety.
- Business Transfers: in the event of a merger, acquisition, restructuring, or sale of assets, subject to equivalent privacy commitments.
6. International Data Transfers
We operate from the United States and Canada and may transfer information to service providers in other jurisdictions. Where required, we rely on Standard Contractual Clauses or other lawful transfer mechanisms.
7. Cookies and Tracking
Our Site uses cookies and similar technologies to remember preferences, measure traffic, and improve user experience. You can control cookies through your browser settings. Disabling cookies may limit some functionality of the Site.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data category and legal requirement (typically 7 years for financial and tax records).
9. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, misuse, or alteration. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete the personal information we hold about you;
- Object to or restrict certain processing;
- Withdraw consent where processing is based on consent;
- Port your data to another controller; and
- Lodge a complaint with a supervisory authority.
Residents of California (CCPA/CPRA), the EEA/UK (GDPR), Canada (PIPEDA), and other regions have additional rights. To exercise any right, email manish.kumar@superrexpress.com. We will respond within the timeframes required by applicable law.
11. Children’s Privacy
The Site and Services are intended for business users and are not directed to children under 16. We do not knowingly collect personal information from children.
12. Third-Party Links
The Site may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Review their policies before providing any information.
13. Changes to This Policy
We may update this Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Material changes will be announced on this page. Continued use of the Site or Services after changes constitutes acceptance.
14. Contact Us
Questions, complaints, or requests regarding this Policy should be sent to:
Super Express LLC
420 Jones Street, San Francisco, CA 94102, USA
Email: manish.kumar@superrexpress.com
Phone: +1 (628) 468-3888